Terms & Conditions
8ph Online Casino

1 Acceptance of Terms

By accessing, registering on, or using any part of the 8ph platform — including its website, mobile interface, games, promotions, and customer support services — you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. These Terms constitute a binding legal agreement between you (the "Player") and 8ph (the "Platform" or "Operator").

If you do not agree with any part of these Terms, you must immediately cease using the 8ph platform and close your account. Continued use of the platform following any published amendment to these Terms constitutes your acceptance of the revised version.

These Terms should be read alongside the 8ph Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between the Player and the Platform.

2 Eligibility

To register and maintain an account on 8ph, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. This is the minimum legal age for casino-style gambling in the Philippines as governed by PAGCOR regulations. 8ph strictly enforces this requirement and will request proof of age at any point.
• You must be a natural person. Corporate entities, trusts, and other legal structures may not register as players.
• You must not be a resident of, or accessing the platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, contractor, director, or immediate family member of an employee or contractor of 8ph or any of its affiliated companies, game providers, or payment processors.
• You must not be subject to any self-exclusion order, whether imposed by 8ph or any other gaming operator or regulatory body.
• You must have full legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.

3 Account Registration

3.1 Registration Requirements

To access real-money games on 8ph, you must complete the registration process and create a verified account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and contact number. Providing false or misleading information during registration is a material breach of these Terms and will result in immediate account closure.

3.2 One Account Policy

Each player is permitted to hold only one active account on 8ph at any time. The creation of duplicate or multiple accounts — whether under the same identity or different identities — is strictly prohibited. If 8ph identifies multiple accounts belonging to the same individual, all associated accounts will be suspended, all pending bonuses will be voided, and any winnings derived from bonus funds may be forfeited.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. 8ph will never request your password through any channel, including email, live chat, or telephone. If you suspect that your account has been accessed without your authorisation, you must notify 8ph support immediately. 8ph accepts no liability for losses resulting from unauthorised account access where the Player has failed to take reasonable steps to protect their credentials.

3.4 Know Your Customer (KYC) Verification

8ph is required to verify the identity of all players before processing withdrawals and, in some cases, before allowing continued gameplay. You may be asked to submit one or more of the following documents:

• Government-issued photo identification (e.g., Philippine passport, driver's licence, SSS ID, UMID, or PhilSys national ID)
• Proof of residential address (e.g., utility bill, bank statement, or barangay certificate dated within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account showing your registered name)

Failure to provide requested KYC documents within the timeframe specified by 8ph may result in the suspension of withdrawal privileges or account closure.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

8ph accepts deposits and processes withdrawals through the following payment channels: GCash, PayMaya, BPI (Bank of the Philippine Islands), BDO (Banco de Oro), and Metrobank. All transactions are conducted in Philippine Peso (PHP / ₱). 8ph does not accept deposits from payment methods not registered in the Player's own name.

4.2 Minimum and Maximum Transactions

The minimum deposit amount is ₱500. Minimum and maximum withdrawal amounts are displayed within the Player's account dashboard and may vary depending on the payment method selected. 8ph reserves the right to adjust transaction limits at any time with reasonable notice to affected players.

4.3 Withdrawal Processing

Withdrawal requests are subject to identity verification and compliance review. 8ph aims to process approved withdrawal requests within the timeframes displayed in the Player's account, but processing times may vary depending on the payment method and any additional verification requirements. 8ph is not liable for delays caused by third-party payment processors or banking institutions.

4.4 Anti-Money Laundering

8ph is committed to preventing money laundering and the financing of illegal activities. All transactions are monitored in accordance with applicable anti-money laundering (AML) regulations. 8ph reserves the right to freeze accounts, delay withdrawals, and report suspicious activity to the relevant authorities where required by law. Players must not use the 8ph platform for any purpose other than legitimate entertainment gaming.

5 Bonuses and Promotions

5.1 General Bonus Terms

8ph offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms and conditions published alongside each promotion, including wagering requirements, minimum deposit thresholds, eligible games, time limits, and maximum withdrawal amounts derived from bonus winnings. In the event of any conflict between a promotion's specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail.

5.2 Wagering Requirements

Bonus funds credited to a Player's account must be wagered a specified number of times before any associated winnings can be withdrawn. The applicable wagering requirement is stated clearly in each promotion's terms. Wagers placed on certain games may contribute at a reduced rate or not at all toward the wagering requirement — eligible games and contribution rates are listed in the promotion details.

5.3 Bonus Abuse

8ph reserves the right to void bonuses and any associated winnings, and to close accounts, where it determines that a Player has engaged in bonus abuse. This includes but is not limited to: creating multiple accounts to claim the same bonus, exploiting technical errors or loopholes, placing low-risk bets designed solely to meet wagering requirements without genuine gameplay intent, or colluding with other players to manipulate bonus outcomes.

5.4 Expiry of Bonuses

Unclaimed bonuses and bonus funds that have not been wagered within the applicable validity period will expire automatically and be removed from the Player's account without notice. Expired bonuses cannot be reinstated.

6 Game Rules and Fair Play

All games available on 8ph — including live dealer tables, slots, bingo, and arcade titles — are governed by individual game rules published within each game interface. Players are responsible for familiarising themselves with the rules of any game before placing real-money wagers.

All random-outcome games on 8ph use certified Random Number Generator (RNG) technology to ensure that game outcomes are statistically random and not influenced by any external factor, including previous results or the size of wagers placed. Live dealer games are conducted by trained dealers in real time and are subject to the same standards of fairness.

8ph reserves the right to void any bet or game result where it has reasonable grounds to believe that the outcome was affected by a technical error, software fault, or any form of manipulation. Players who are found to have exploited technical faults will have their accounts suspended and any winnings derived from such exploitation forfeited.

7 Prohibited Conduct

The following conduct is strictly prohibited on the 8ph platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to the relevant authorities:

• Registering more than one account or providing false identity information during registration or KYC verification
• Using the platform if you are under 21 years of age or are otherwise ineligible under these Terms
• Attempting to access the platform from a jurisdiction where online gambling is prohibited
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with games or the platform in a manner not intended for human players
• Colluding with other players, dealers, or third parties to gain an unfair advantage in any game
• Engaging in any form of fraud, including chargebacks, payment fraud, or identity theft
• Using the platform to launder money or conduct any transaction that violates applicable anti-money laundering laws
• Attempting to reverse-engineer, decompile, or otherwise tamper with the platform's software or security systems
• Harassing, threatening, or abusing 8ph staff or other players through any communication channel

8 Responsible Gaming

8ph is committed to promoting responsible gaming and takes its obligations to player welfare seriously. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available to all players at no cost through the account settings section.

Players who believe they may be experiencing gambling-related harm are strongly encouraged to make use of these tools immediately and to seek support from qualified organisations. 8ph also enforces a strict 21+ age policy and will take immediate action upon receiving credible reports that an account is being used by a minor.

For more information on responsible gaming practices and support resources, please visit the 8ph Responsible Gaming page.

9 Intellectual Property

All content on the 8ph platform — including but not limited to the website design, logos, graphics, text, game interfaces, software, and promotional materials — is the intellectual property of 8ph or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, publicly display, or create derivative works from any content on the platform without the prior written consent of 8ph. Any unauthorised use of 8ph's intellectual property may result in legal action.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 8ph and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of service.

8ph does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. 8ph makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or completeness of any content on the platform.

In jurisdictions that do not allow the exclusion or limitation of liability for certain types of damages, 8ph's liability shall be limited to the maximum extent permitted by law. In no event shall 8ph's total aggregate liability to any Player exceed the total amount deposited by that Player in the twelve (12) months preceding the event giving rise to the claim.

11 Privacy and Data Protection

8ph collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account on 8ph, you consent to the collection and processing of your personal data as described in the Privacy Policy.

8ph implements industry-standard security measures, including 256-bit SSL encryption, to protect player data from unauthorised access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and 8ph cannot guarantee absolute data security.

8ph will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required to operate the platform or comply with legal obligations.

12 Amendments to These Terms

8ph reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 8ph will notify registered players by email or by displaying a prominent notice on the platform. The revised Terms will take effect on the date specified in the notice.

It is your responsibility to review these Terms periodically to stay informed of any changes. Your continued use of the 8ph platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the platform and may request account closure.

13 Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, players are encouraged to contact 8ph's customer support team to attempt to resolve the dispute informally. 8ph will make reasonable efforts to resolve complaints promptly and fairly. If a dispute cannot be resolved through informal means, either party may pursue the matter through the appropriate legal channels.

8ph operates in compliance with PAGCOR guidelines applicable to online gaming platforms serving Filipino players. Nothing in these Terms limits any rights you may have under applicable Philippine consumer protection or gaming regulations.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the 8ph platform, please contact our support team. We are available 24 hours a day, 7 days a week.

You can reach the 8ph support team via the live chat feature available within your account dashboard, or by email at:

Email: [email protected]

Please include your registered account username and a clear description of your query or complaint when contacting support. 8ph aims to respond to all written enquiries within 48 hours.